Cybersecurity

Digicel Business Protect

Behind Digicel Business Protect

Digicel Business Protect is part of the Digicel Group, a Caribbean mobile phone network and home entertainment leader operating in 33 markets across the Caribbean, Latin America, and Oceania regions.

From AI driven SOC managed services and vulnerability assessments to full Red Team engagements. The Digicel Business Protect Team can help in identifying and implementing controls needed to manage and mitigate risks within your environments, delivered from our purpose-built Cyber centres.

Digicel Secure Operation Centres

Digicel Business Protect is a purpose-built and hardened 24/7/365 Security Operations Centre (SOC) located throughout the Caribbean, United States and Ireland staffed with highly trained cyber resources.

Cybersecurity is what we do. All-day, every day. With a complete portfolio of cybersecurity solutions and related managed services, it makes it easy to align with Digicel Business Protect no matter what your current needs are.

Managed Next Generation Firewall

Managed Breach Detection Service

Penetration Testing

Managed Endpoint Security

Enhance Enterprise Security

With full visibility, prevent breaches, detect and stop threats fast and automate your network and security operations.

Next Generation Firewalls go beyond the expected prevention and access control functions of a traditional firewall in network protection.

Managed NGFW solutions give your organization deep visibility into potentially malicious file activity across users, devices, networks and infrastructure.

Organizations large and small can use this solution, especially if there are users connecting to a network, including the Internet.

Within every business sector, once an organization has a network, a level of protection for company assets can be provided by employing this solution.

Why Use Managed Next-Generation Firewall?

Cost Savings

Save on costs by extending your ICT Security Team. 

Reduce Risks

Minimize financial loss due to downtime or theft. Maintain business continuity and secure sensitive company and customer data. 

Transparency

With clear reporting and responsive controls, Digicel Managed ICT Security makes management easy and traceable down to every last user.

Premium Partner

Managed ICT Security is offered using best-of-breed products from our industry-leading partners.

Managed Solution

Drive cost efficiencies by outsourcing end to end management to Digicel’s technical experts, allowing in-house IT staff to focus on business operations.

Features

NGFW Support

NGFWs support deep-packet inspection, intrusion prevention (IPS), application control, and increased network visibility.

Malware Protection

Includes advanced malware protection that addresses threats and tracks and contains malware infections.

Firewall Security

Security features of a firewall such as monitoring of traffic entering and exiting your network.

Elevate incident discovery and containment.

Detect vulnerabilities, update and patch gaps in your IT and network infrastructure. Seal and protect all business and customer data.

Blanket your network and IT Infrastructure with our Managed Breach Detection Service, for peace of mind while you manage your business.

It collects vulnerability data, seeks out gaps and provides insights to help patch and secure your business devices, customer and company data.

This service sits on top of your architecture including firewalls, servers, network equipment, endpoints and even printers, collecting data to inform measures that can protect your network.

Organizations with complex networks may see the most benefit from the Breach Detection Service as there may be many gaps that can be breached.

Why Use Breach Detection Services?

Cost Savings

Save on costs by extending your ICT Security Team. 

Reduce Risks

Minimize financial loss due to downtime or theft. Maintain business continuity and secure sensitive company and customer data.

Transparency

With clear reporting and responsive controls, Digicel Managed ICT Security makes management easy and traceable down to every last user.

Premier Partner

Managed ICT Security is offered using best-of-breed products from our industry leading partners. 

Managed Solution

Drive cost efficiencies by outsourcing end to end management to Digicel’s technical experts, allowing in-house IT staff to focus on business operations.

Features

Infrastructure Monitoring

Analyzes infrastructure to detect breaches, vulnerabilities and architecture gaps via monitoring.

Real-Time Reporting

Delivers real-time reporting and profiling of all devices on your network.

Threat Assessment

Uses data from event collectors and other methods to detect and assess breaches and threats immediately.

Threat Alerts & Solutions

Alerting to threats is combined with remediation and repair services.

Tailored to your environment and attack surface.

Ethical Hacking for organisations who truly want to address the gaps and challenges of IT Security.

Penetration testing involves simulating breaches of any number of application systems (e.g. APIs, frontend/backend servers) to uncover vulnerabilities, such as network areas that are susceptible to incoming attacks.

Insights provided by the penetration test can be used to fine-tune your security policies and patch detected vulnerabilities. It is the best way to bring focus to improving cyber defenses by checking your infrastructure regularly for vulnerabilities.

Organizations with complex networks may see the most benefit from accessing the Penetration Testing Service as there may be vulnerable areas that require attention.

As time goes on and more devices become network capable and network connected, the need for Penetration Testing services will increase, no matter the business.

Why Use Penetration Testing?

Cost Savings

Save on costs by extending your ICT Security Team. 

Reduce Risks

Minimize financial loss due to downtime or theft. Maintain business continuity and secure sensitive company and customer data.

Transparency

With clear reporting and responsive controls, Digicel Managed ICT Security makes management easy and traceable down to every last user.

Premier Partner

Managed ICT Security is offered using best-of-breed products from our industryleading partners.

Managed Solution

Drive cost efficiencies by outsourcing end to end management to Digicel’s technical experts, allowing in-house IT staff to focus on business operations.

Features

Remediation Services

These professional services sessions help to identify areas for reversing or stopping attacks (remediation). 

Patching Recommendations

Test results are documented with formal recommendations for vulnerability patching.

Address Growing Business Needs

It can suggest a host of solutions to address growing business security needs.

Certification Standards

This service assists your organization to get your infrastructure to certification standards.

Stop attacks that target your endpoints.

Manage all endpoints from one central console with Unified Endpoint Management.

Managed Endpoint Security is software that is installed onto your laptops, PCs, servers, tablets and mobile devices. It provides control through setting policy and restricting certain services on mass amounts of devices.

Managed Endpoint Security provides full monitoring of devices that access business critical data from anywhere. Any business that needs to manage usage of laptops, mobiles and other smart devices can find Managed Endpoint Security to be useful.

From start-ups to mature businesses, to firms that have moved to entirely remote or hybrid operations, all company types can benefit greatly from a Managed Endpoint Security solution.

Why Use Managed Endpoint Security?

Cost Savings

Manage costs and reduce Total Cost of Ownership with predictable monthly charges and reduced communication expenses with little to no upfront costs.

Warranty

Hardware replacement for Digicel- provided hardware for the duration of the contract. 

Transparency

With clear reporting and responsive controls, Digicel Managed ICT Security makes management easy and traceable down to every last user.

Premier Partner

Managed ICT Security is offered using best-of-breed products from our industry leading partners. 

Managed Solution

Drive cost efficiencies by outsourcing end to end management to Digicel’s technical experts, allowing in-house IT staff to focus on business operations.

Features

Endpoints Overview

Provides full overview of endpoints and supports alerts for critical issues and potential attacks.

Data Segmentation

Uses segmentation so business and personal data are separated to minimise data leakage.

Handset Configuration

A simple application allows you to update or configure any handset or group of handsets.

Remote Wiping

It enables location of a mobile device if stolen or lost, and remote wiping of corporate data.

Threat Isolation

Support is provided in the form of threat isolation and remediation when needed.

Privacy Matters

Our Compliance and Cybersecurity solutions can help ensure your organisation is fully compliant with Bermuda’s PIPA principles.

The Personal Information Protection Act (PIPA) took effect in Bermuda on January 1, 2025. PIPA is Bermuda's data protection law that mandates organisations protect personal information, ensuring it is collected, stored, and used responsibly.

PIPA compliance is crucial to safeguarding personal data and avoiding legal and reputational risks. At Digicel Business, we prioritise your success and are here to help you meet PIPA requirements.

Our tailored suite of Data Privacy & Protection & Cybersecurity solutions can help your organisation implement robust data protection policies, train staff, secure systems, and regularly conduct audits to identify vulnerabilities to ensure you align with PIPA standards. The safeguarding of your customers' personal information is our top priority.

Why PIPA Compliance?

Protect Consumer Privacy

PIPA compliance ensures that businesses handle personal information responsibly and securely, thereby protecting consumer privacy.

Legal Compliance

Adhering to PIPA helps businesses avoid legal penalties, costly fines and reputational damage associated with non-compliance.

Enhances Reputation & Trust

Companies that comply with PIPA are seen as trustworthy and responsible. This can enhance a business' reputation, making it more attractive to customers and potential business partners who prioritize data protection.

Prevents Data Breaches

Compliance with PIPA requires businesses to implement security measures that protect personal information from unauthorized access and data breaches. 

International Business Compliance

For businesses in Bermuda that deal with international partners or markets, PIPA compliance is crucial. It ensures that they meet international standards for data protection.

Solutions

POaaS

Privacy Officer as a Service is a comprehensive solution that offers Organisations qualified, experienced, and expert Privacy Officers. POaaS ensures compliance with PIPA and upskills key employees with data protection knowledge delivered through self-paced digital training. 

Penetration Testing

Assess the resiliency of your IT network and infrastructure to prevent breaches of personal information which can result in a loss of trust in your ability to protect personal information.

Staff Training

PIPA training is a self-paced digital short course, Mastering the Bermuda Personal Information Protection Act 2016 (PIPA), which was developed by our IAPP-certified trainers at Symptai for companies (groups) and professionals (individuals) interested in gaining a comprehensive understanding of PIPA.