Collaboration & Cloud

Cloud PBX

Keep your business connected and your costs at a minimum with Digicel Businesses Cloud PBX.

 

Digicel Business’s Cloud PBX delivers complete call handling features associated with a traditional property-based PBX system along with enhanced solutions such as unified communications and collaboration

 

Why Choose Cloud PBX

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24x7x365 availability, leveraging our core networks and platforms, designed with redundancies.
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Gain predictability and insight over running costs. Save on fixed assets and installation.
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Digicel Business will proactively maintain, upgrade and support your systems.

Features

 

Access features like call forwarding to mobile, device management, 3-way call hunt groups, Call Park and Anonymous Call Rejection.
Flexible and scalable solutions for simple updates with minimal setup or downtime.
Cloud Telephony services offered in conjunction with worldwide leaders of IP phones providers.
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High definition voice is the default between IP endpoints across the Digicel Network, providing clarity and reliability.

SIP Trunking

Bridge the gap between legacy and digital communications while giving you business the competitive edge

 

Digicel’s SIP Trunking solutions bridge fixed voice, mobile and data networks into one. These solutions provide a new way of connecting multiple concurrent incoming and outgoing calls over an IP-based data link such as IP-VPN or Internet

 

Why Choose SIP Trunking

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Add sites, change capacity and track usage from any device.
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Reduce the costs of managing voice services across one or many location.
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Secure and reliable calling as voice calls use a private IP connection between your WAN and our network.

Features

 

Fixed costs on calls among users within your organization.
Simplify your IT operations by moving voice and data into a single network.
Manage your policies and traffic with an easy-to-use administration portal.

On-Premise PBX

Digicel On Premise PBX provides your business with a comprehensive voice and video conferencing solution that can cut costs and improve your service

 

Our powerful on-premises systems can reshape how your business communicates, while keeping costs low. This solution is scalable and devices can be added as you make changes to your organization. Integration with video conferencing is available for more robust communications

 

Why Choose On-Premise PBX

 

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Interactive Voice Response (IVR) easily routes and handles customer calls.
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Cost flexibility reducing upfront investment and long-term costs reducing your overall communication spend.
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Our feature-rich technology enables more effective communication and collaboration

Features

 

Manage usage and assign pin numbers to users for external calling.
Cloud Telephony services offered in conjunction with worldwide leaders of IP phones providers.
Call forwarding to mobile, device management, 3-way call hunt groups, Call Park and Anonymous Call Rejection.

Cloud Platform Services

Innovation & optimization while growing your business with our Cloud Platform Services.

 

Accelerate the modernization of your applications with our flexible, robust and scalable cloud solutions. We bring the competencies and depth of expertise with Public, Private and Hybrid Clouds.

 

Why Choose Cloud Platform Services

 

Simple and Cost effective - Minimize capital expenditure with simple pay as you go model.
Scale up or down as you need to with flexible cloud models.
The cloud ensures business continuity and disaster recovery.

Features

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On demand access through self-service web portal.
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Safeguard your data and protect against data loss with quick data recovery.
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Automatic Software Updates
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Unlimited storage capacities to store any type of data in various cloud data storage types.

Hosted Exchange

Work smater, anywhere, with Digicel Hosted Exchange for your organizations emails

 

Digicel Hosted Exchange delivers the power of cloud productivity to businesses of all sizes, helping you save time and money. This corporate-class email tool offers robust communications solutions for any budget that's just right for you.

 

Why Choose Hosted Exchange

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Synchronise your email, calendars and Contacts across all of your devices.
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Reduce IT costs significantly with lower licensed costs and no purchase of email server hardware and support.
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All data transmitted through Hosted Exchange is encrypted in transit over Digicel’s secure network.

Features

A fully managed hosted exchange including server updates and patches.
Business-class features including IT-level phone support, security & nightly backups.
Anywhere-access to email, documents, contacts and calendars on nearly any device.

Microsoft 365

Microsoft productivity cloud - designed to help you achieve more with innovative Office apps, intelligent cloud services and world-class security.

 

Take your enterprise to the next level with Digicel Business powered by Microsoft 365, the leader in cloud-based productivity. Discover the benefits of an integrated cloud platform that delivers industry-leading productivity apps like Microsoft Teams, Word, Excel, and PowerPoint, along with intelligent cloud services and world-class security.

 

Why choose M365

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Collaborate, meet, call, and connect business apps—all in one place with Teams.
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Easily transition from computer to mobile device with innovative and powerful mobile apps.
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Users can work from anywhere on any device with robust security and reliability.
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Mix and match plans on a subscription-based, pay-per-use basis.

Features

Microsoft 365 is delivered to users through the cloud and includes Outlook for e-mail, SharePoint Online for collaboration, and a suite of Office Web Apps.
Fully cloud-based model allows for quick and easy setup.
All-in-one collaboration and productivity tools.

Disaster Recovery as a Service

Keep your corporate data protected.

 

Digicel's DRaaS keeps your data and business operations secure while co-location mitigates the risk of a single site server configuration.

 

Why Choose Disaster Recovery as a Service

 

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Meet changing demands with no CAPEX and predictable monthly payments.
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Simple to flex your storage requirements as your business evolves.
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Minimise down-time of business operations when a disaster hits your premises and quickly get up and running again.

Features

Purpose built premises built to hurricane-proof standards which have n+1 backup power, 24/7/365 security with perimeter patrols and video surveillance.
24/7 physical and remote access to data to enable self-service recovery.
Network MIT security systems to protect data from external threats.

Cloud Backup as a Service (Baas)

Fully integrated services to manage and protect your critical business data

 

Increase speed to market, agility, and scalability with the right Cloud Backup strategy. Protect your information – whether it's business data or personal – from the risk of loss associated with user error, hacking, or any other kind of technological disaster.

 

Why Choose Cloud Backup as a Service

 

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Monitor, operate, govern, and optimize data protection at scale in a unified and consistent manner.
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Protects remote offices and branch locations without the complexity of in-house management.
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Managing complex backup environments while meeting RPO and RTO standards.

Features

Manage complexity with simplified backup environments.
Increase capacity to manage current levels of data growth.
Stops hardware sprawl in its tracks even when facing severe app proliferation and massive data growth.
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