We Are Upgrading Our Network to Better Serve You!

This will be communicated to our Business Customers via email to the authorized contacts as well touch point meetings. The new SIM cards will be mailed to you with instructions on how to activate.

Once clients are notified, arrangements would be made to have SIM cards picked up or delivered. We will coordinate with the client, to have the SIM replacements completed.

We’ve got you! Please visit any one of the listed Digicel Experience Stores only, to have this completed if you have not received a SIM via post. See listing below:

· C3 Centre, Corinth , San Fernando

· Block F, New Wing, Trinicity Mall, Trincity

· 1st floor Excellent City Centre, Port of Spain

· Shirvan Plaza, Shirvan Road, Tobago

Yes, you can. For less than 5 SIMs, just walk with an authorization letter from the authorized contact to transact the SIM replacement request. For more than 5, please contact your Account Representative or our Client Services Department at 600 or 8682996600 for further instructions.

Yes, all services will be available.

Customers with the wrong SIM and devices compatible with our Digicel Network will not experience the best services. Customers will experience poor call quality, slow data or buffering.