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Aruba Hospitality Case Study

Digicel Business Aruba Elevates Guest Experience at LeVent Resort with Comprehensive Connectivity Solutions

As the hospitality industry continues to evolve, resorts like LeVent are constantly seeking innovative ways to enhance the guest experience. To achieve this, LeVent Resort recently partnered with Digicel Business Aruba, the island's leading telecommunications and advanced technology solutions provider, to implement a comprehensive suite of connectivity solutions.

The ambitious project which was orchestrated by Melisa Franken, Digicel Business Account Manager and supported by Digicel Business Engineers; Leo Maduro and Shaunrick Oduber, involved providing high-speed Internet access, a diverse range of television channels, a fully managed WiFi network, and a state-of-the-art PBX system.

With the successful implementation and activation of these services, LeVent Resort has taken a significant step forward in revolutionising their digital infrastructure and raising the bar for guest satisfaction.

 

High Speed Internet and Television Services

In today's world, internet connectivity is more important than ever, and guests expect reliable, high-speed access wherever they go. Recognising this need, Digicel Business Aruba has delivered lightning-fast internet speeds to Le Vent Resort, ensuring guests can stay connected to work, friends, and family throughout their stay.

Additionally, the resort now boasts a diverse selection of television channels, catering to a wide range of preferences and demographics. Guests can enjoy local and international news, sports, movies, and entertainment, enhancing their in-room experience.

 

Managed Wi-Fi Network

A strong and reliable WiFi network is crucial to any modern resort, and Digicel Business Aruba has risen to the challenge by implementing a fully managed WiFi network across the LeVent Resort property. This seamless, secure, and robust network ensures guests and staff can enjoy uninterrupted connectivity, whether they are in their rooms, at the pool, or attending a conference.

 

State-of-the-Art PBX System

Effective communication is vital for any successful resort operation, and the implementation of a cutting-edge PBX system by Digicel Business Aruba has significantly streamlined both internal and external communications at LeVent Resort. The new system allows for enhanced collaboration between various departments, ensuring guests receive prompt and efficient service throughout their stay.

 

A Win-Win Collaboration

The successful partnership between LeVent Resort and Digicel Business Aruba highlights the importance of investing in technology to elevate the guest experience.

Pablo Carmona, Head of Enterprise Sales of Digicel Business Aruba, expressed his pride in the collaboration, stating, "Our team has worked diligently to ensure a seamless integration, and we are confident that the services provided will significantly contribute to the resort's reputation for excellence."

LeVent Resort has expressed its satisfaction with the services provided by Digicel Business Aruba and looks forward to the positive impact these new technologies will have on guest satisfaction and overall resort operations.

As the hospitality industry continues to evolve, it's clear that technology plays a significant role in providing a memorable and comfortable guest experience. With this collaboration, LeVent Resort and Digicel Business Aruba have set a new standard for resorts in Aruba and beyond, proving that investing in cutting-edge technology is essential for maintaining a competitive edge in the market.

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