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Talk with Microsoft Teams

Calling | Collaboration | Meetings | Messaging

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Digicel Business and Microsoft Teams Direct Routing brings an enterprise-grade voice service that allows users to make calls directly from Teams. It is a flexible bundled solution of cloud-based software and services that extends connectivity for Microsoft Teams beyond your network and allows for integrations with other telephone services.

 

Connect now with Digicel’s Direct Routing for Teams:

  • Make and receive Public Switched Telephone Network (PSTN) phone calls directly from the Teams app.

  • Seamlessly integrate Microsoft collaboration features with Digicel’s Session Initiation Protocol (SIP) Trunking network.

  • Available options are as a service or on-premise. 
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Direct Routing for Microsoft Teams

Digicel Business provides two Direct Routing options for making and receiving phone calls through Microsoft Teams.

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Direct Routing as a Service

Digicel’s managed virtual Session Border Controller's (SBCs) integrates with Microsoft Teams enabling your team to call anyone, anywhere. Everything is setup and managed remotely, allowing your team to focus on core tasks. 

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Direct Routing On-Premises

Connects Session Border Controllers (SBCs) that you own and operate to Microsoft Teams and the PSTN via Digicel’s SIP Trunking. This offers companies greater flexibility and control in configuring custom call routing options.

How Does Direct Routing For Microsoft Teams Work?

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Integrate your existing Microsoft 365 Teams environment  and the Public Switched Telephone Network (PSTN) allowing to make and receive regular fixed line calls directly from your Teams app.

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