SME Business Solutions from Digicel Business Jamaica
Over 85% of operational businesses in Jamaica can be categorized as SMEs with 15 employees or less. The SME sector is key to the long term development of any economy, and Digicel Business is therefore very keen on ensuring that this sector is properly serviced. In August 2010, Digicel Business established a dedicated SME team within the sales force to effectively target and serve this market segment.
Digicel Business has developed customized packages to meet the needs of our SME clients, using regular focus groups to assess the changing requirements of the customers to ensure that our products and services remain relevant. Our experience has taught us that SMEs favour effective telecommunications services providers even more than providers who are generous. Effective service outweighs good deals. This is the motivation behind our decision to regularly assess customer satisfaction with our service in this segment. Digicel Business is dedicated to providing world class service to our SME customers.
For more information on our business solutions, click here
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Small and Medium Business |
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