Unified Communication Solutions

1. Collaboration - Unified communications (UC) features a venue where coworkers, business partners, and clients can come together and collaborate using advanced data sharing and communications devices. You can exchange ideas, share data and documents instantly, edit a document “live,” and more. Examples of virtual collaboration tools include online white boards and a shared document repository. UC is often referred to as unified communications and collaboration, which indicates its role in facilitating virtual teamwork.

2. Communication - Unified Communication enhances business communications by bringing all available devices and modalities under one roof. The implications go beyond access--with UC, you can seamlessly transition among all available communications modalities “live.” With a click of a mouse you can escalate an instant message (IM) exchange into a phone call or even a conference call, bringing others on board. The graphic user interface facilitates the transition.

3. Access - Because Unified Communication operates across all communications devices, users enjoy unprecedented remote access to the system. Connect to your company’s internal network via wireless using your PDA, laptop, netbook, or home computer. Unified messaging ensures that all your messages--voice, email, and others--reach you in your chosen format.

4. Business process integration - Unified Communication expands the integration between data and communications applications, promoting continuity across all business processes. Via the UC interface you can access all available business process applications--enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and other data management and reporting utilities.